Many of the terms used in the insurance business can be confusing. To help you understand some of these terms a little better, we have presented a glossary for you to browse. Please understand that specific terms and conditions apply to every insurance policy, and these terms and conditions may limit the coverage available for any given accident or loss - they may even modify the meaning of some of the terms listed here. It is very important for you to note that the precise coverage afforded is subject to applicable underwriting guidelines and to the terms, conditions and exclusions of the policies issued.

ALL - A - B - C - D - E - F - G - H - I - J - K - L - M - N - O
P - Q - R - S - T - U - V - W - X - Y - Z

C

Cancellation - Termination of an insurance contract before the end of the policy period, by the insured or insuror, usually in accordance with provisions in the contract.

Flat - Cancellation of a policy at or before it becomes effective with all the premium refunded to the policyholder.
Pro-rata - A system of cancelling a policy before it expires and returning to the policyholder an amount of premium proportional to the unexpired days of the policy. Short-rate - A method of figuring the return premium when a policy is cancelled by the insured. A portion of the unearned premium is kept, by the company, for expenses.
CLUE - Abbreviation for Comprehensive Loss Underwiritng Exchange. A report that provides information from a claim history database. The report contains information on claims and the individual that filed the claims. The report also contains information about the vehicles.

Claim - A notification by a person or business that is seeking to recover for a loss. A claim may be made against an individual or against an insurance company.

Claimant - Anyone who presents a claim that might be covered by insurance. For a liability insurance loss, the claimant is a person or business that has suffered a loss and seeks to collect for that loss from an insured. For a property insurance loss, the claimant is the insured who wants the insurance company to pay for repairing or replacing his or her damaged property.

Collision Insurance - One vehicle running into or being struck by another vehicle or object.

Comprehensive, Other than Collision - Covers losses to the insured’s vehicles, by many potential perils other than collision. Comprehensive coverage is not truly comprehensive in scope; as it does not cover losses as described in the exclusions to the policy (like loss caused by the insured, etc).

Conditions - In an insurance policy, provisions that explain the duties, rights, and options of the insured and the insurance company.

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